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| Physical Address: | Postal Address: | ||||||||||
| 551 Belvedere Street Arcadia Pretoria 0002 | PO Box 2297 Pretoria 0001 | ||||||||||
| Phone Numbers: | Fax Numbers: | ||||||||||
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| E-mail Address: | Map to Head Office | ||||||||||
| service@bestmed.co.za | Map to BESTmed | ||||||||||
| HIV Contact Details | |||||||||||
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| E-mail Address for Brokers: | |||||||||||
| Contact a Consultant about new membership - Click here | |||||||||||
| Comments / Queries / Suggestions: | |||||||||||
| Send us your Comments / Queries / Suggestions online | |||||||||||
Regional BESTmed offices
Please click on the province or city below to find the office closest to you.
Pre-authorisation numbers
| For hospitalisation, MRI scans, CT scans, Radiotherapy and specialists visits: | |
| Toll-free: | 0800 22 0106 |
| Tel: | (012) 339 9499 |
| Fax: | (012) 326 1103 |
| E-mail: | authorisations@bestmed.co.za |
(Office hours: Monday to Friday 08:00 - 16:00) Please note: In an emergency, on public holidays or during weekends you must obtain an authorisation number from 0800 22 0106 on the first working day after admission to the hospital / clinic. | |
Ambulance and Emergency Evacuation Procedures:
ER24: 084 124
(Office hours: 24 hours, 7 days a week, 365 days a year)
BEST Baby
(011) 704 0072
Your call will go through to a Registered Nurse who will register you and confirm the Rules of Registration for you.
Webmail
This facility allows you to check your membership details, claims history, and everything you
need to know about your BESTmed membership, all via email. To access this facility, simply
send a blank e-mail message to: webmail@BESTmed.co.za. If the sender e-mail address
matches the address we have on our system you will automatically receive all the information
you need, including a full list of all your membership details, your claims history and any
reservations you have made.