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24h Emergency: 084 124


Thank you for your interest in Bestmed!

Contact us:

Phone: +27 (0)86 000 2378

Email: service@bestmed.co.za

WhatsApp: +27 (0)68 376 7212

Chat Now: Bestmed Live Chat

Walk-in Centres: 

Pretoria (Head Office) Block A, Glenfield Office Park, 361 Oberon Ave, Faerie Glen, Pretoria, 0081

Cape Town - 92 Edward Rd, Bo Oakdale, Cape Town, 7530

Durban - Beacon Rock, 21 Lighthouse Rd, Umhlanga, Durban, 4319

Gqeberha - 142 Cape Rd, Mill Park, Gqeberha, 600

Nelspruit - Samora Machel Drive Crossing Office Block, Level 1, Block E, Crossing Shopping Centre, Mbombela, 1201

Polokwane - Unit 3, Tobara Place, Platinum Park, 9 Watermelon St, Bendor, Polokwane, 0699

Social Media:

Bestmed Facebook Page Bestmed LinkedIn Page Bestmed Twitter Bestmed YouTube Channel


About Bestmed:


Bestmed is South Africa’s largest self-administered medical scheme and the fourth largest open medical scheme.  

An excellent track record:

  • We ranked number one in customer experience in the 2022 Ask Afrika Orange Index®: Medical Aid Companies category 
  • Our results for 2022 in the SA-csi’s medical scheme industry research places us at the forefront of customer experience in the South African medical scheme industry
  • We won two annual Titanium Awards in 2022
  • We won the Financial Intermediaries Association of Southern Africa (FIA) Intermediary Experience Award 2022 for Product Supplier of the Year: Healthcare
  • We have a solvency ratio of 45.68% (2021 financial year)


We provide value for money:

  • Single digit increases over 6 consecutive years
  • We have 13 structured plans designed to suit every life stage and pocket
  • We offer excellent preventative care benefits on all our options e.g. female contraceptives, pneumonia and flu vaccines, and more


An extensive healthcare provider network:

  • Access to specialist and hospital networks across South Africa
  • More than 6 600 family practitioners in our network
  • More than 17 700 network provider agreements 
  • Country-wide geographical network coverage
  • Search facility via the Bestmed app and website


Free access to the Bestmed Tempo wellness programme with benefits for your whole family:

  • Our wellness programme is free for all members and employers
  • It includes free Health Assessments, and visits to dietitians and biokineticists
  • It includes the Fitness, Nutrition, and Emotional Wellbeing Journeys, all accessible via the Bestmed App or online member portal