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24h Emergency: 082 911 | General Contact: 0860 002 378



Members who require chronic dialysis for end-stage renal disease can register on the dialysis programme. Depending on clinical and other parameters, the Scheme will consider funding for peritoneal or haemodialysis. Certain medicines which are used in end-stage renal disease are only covered when the Scheme funding guidelines are met. Bestmed has appointed National Renal Care (NRC) as designated service provider (DSP) for renal dialysis services for its members on all the benefit options.


Members are required to register for the Dialysis care programme to qualify for additional benefits. To successfully register on the programme, members need to submit a clinical summary of their condition, as set out by their treating doctor. The summary should include the history and ICD-10 codes.

Follow these easy steps to register:

  1. Download the chronic dialysis application form below and complete all the relevant sections
  2. Email the completed form and clinical summary (including the ICD-10 codes) to mhc@bestmed.co.za or fax to +27 (0)12 472 6780
  3. For enquiries/assistance please contact: +27 (0)12 472 6235 or +27 (0)12 472 6249

Chronic Dialysis Application Form