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Bestmed was established in 1964 and currently has over 200 000 lives under its care. The Scheme is the largest self-administered scheme in South Africa and the fourth largest open medical scheme. We offer 14 plans to suit every life stage and budget.
We tailor our offerings and our complimentary wellness programme, Bestmed Tempo, to your group needs, and offer you a dedicated Account Consultant to ensure a seamless and personalised portfolio management.
For more information, please contact anni.wolf@bestmed.co.za
Join us today.
Access the forms and documents you may need to manage your Bestmed membership with ease. Whether you're joining Bestmed, updating your information, registering a dependant or changing your benefit option, you'll find the relevant forms here.
Corporate Option Change
We offer our members an opportunity to change their medical aid benefit options. The annual window period in which these changes can be made is communicated to all members.
To enquire about the window period or option changes, please contact Cherade Free and Gary Magagula, Team Leaders, Corporate Relations.
At Bestmed, our members are at the heart of everything we do. For more than six decades, we have helped South Africans access quality healthcare through benefit options designed to meet the needs of individuals, families and employees at every life stage.
We offer:
Tempo is Bestmed's wellness programme designed to support members on their journeys to better health and wellbeing.
Once the Tempo Lifestyle Screening available on the Bestmed website and Bestmed App, has been completed, members aged 16 and older have access to all their Tempo wellness programme benefits. Based on the results, they can select the appropriate Tempo Journey.
Best of all, the Tempo benefits, are completely FREE to use.
With the Tempo wellness programme benefits, members can:
By encouraging healthier habits and supporting overall wellbeing, Tempo helps employees feel their best both at work and in their personal lives.
We offer you:
Contact a key accounts consultant
Our dedicated Key Accounts Consultants are committed to delivering personalised support to our corporate clients and their employees.
Whether you need assistance with membership queries, benefit information, wellness initiatives or general service-related matters, our team is here to help.
Don't hesitate to get in touch with your dedicated Key Accounts Consultant, or connect with a consultant in your region, for professional guidance, responsive service and ongoing support.
National:
Eastern Cape:
Gauteng:
KwaZulu-Natal:
Mpumalanga:
Western Cape:
Limpopo:
North West
With Bestmed, you can be assured of:
Bestmed is committed to eradicating fraud. Should you be aware of any fraudulent, corrupt or unethical practices involving Bestmed, members, healthcare providers or employees, we encourage you to report this directly to us. Alternatively, you can report fraudulent activities anonymously on the contact details below:
Bestmed strives to create open lines of communication with all stakeholders. Should you feel that your dispute has not been resolved with your key account consultant, you can escalate the dispute to Gary Magagula or Cherade Free, the Corporate Relations Team Leaders.
If the dispute is still unresolved, you can escalate the matter to Refiloe Latha, Manager: Corporate Relations.
Should the dispute be on behalf of a Bestmed-member employee, you can escalate your complaint to the Council for Medical Schemes (CMS) Complaints Unit.
Who can complain to the Registrar’s Office?
