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May 16, 2023

Dear valued Member,

This a friendly reminder to join us for our upcoming Tempo days and member meetings, taking place in East London.

Event details:
 Dates

Monday, 22 May 2023 & Tuesday, 23 May 2023

 Venue  Blue Lagoon Hotel
21 Blue Bend Place
Blue Blend
East London
Safe parking is provided.
 Time  13:00 – 17:00 (22 May 2023)
09:00 – 17:00 (23 May 2023)
 Booking

It is important that you book a time slot, in order not to wait in queue and to be able to watch and listen to the new Tempo progamme demonstration. You can choose any time slots suitable to your schedule:

What activities are arranged for the Tempo days? 

This is the perfect time to kickstart your health journey with your medical scheme of choice!

During the Tempo events, a variety of services will be available for beneficiaries 16 and older:

  • Annual health assessment (HA).
  • Meet with Tempo biokineticists or dietitians available for consultation or you can take their business card to schedule an appointment at a later stage.
  • Health-related stalls.
  • HIV testing will be done by a qualified nurse.
  • Demonstration of the new mobile Tempo journeys available to you via the Bestmed App or the Bestmed Website.   
  • Hearing screening done by the Ear Institute.
  • Eye screening will be done by PPN.

 

QUERY RESOLUTION SESSIONS

Senior consultants from the Scheme will be available on both days to assist you with escalated queries.

You are welcome to schedule a meeting with them should you have a personal question and do not want to ask it during the member meeting. To ensure that we prepare for your questions, please book your appointment by sending an email to courtesy@bestmed.co.za and provide your membership number and the topic of your query.

This will allow us to assign you to the relevant senior consultant or departmental manager.

MEMBER ENGAGEMENT (MEMBER MEETINGS)

 Event details:
 Dates

Monday, 22 May 2023 & Tuesday, 23 May 2023

*Both the sessions will be the same, so you need only to attend one of them. 

 Venue Blue Lagoon Hotel
21 Blue Bend Place
Blue Blend
East London
Safe parking is provided.
 Time  18:00
*We will be done with the formalities at approximately 19:00 after which refreshments will be served.

These interactive member meetings are part of our Personally Yours service strategy aimed at learning more from you in terms of how you experience our service delivery and us sharing with you the current performance of the scheme.

If you wish to discuss any of the above-mentioned activities or processes, please feel free to liaise with the Member Engagement Team Leader Babalwa Sihele or the departmental Manager, Refiloe Latha, on 041 363 8921 or send an email to courtesy@bestmed.co.za.


Personally Yours,
Elmarie Jooste
Executive: Corporate Relations and Wellness

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