Our website is best
viewed in portrait

Are you suffering from continuous back pain or a stiff neck?

Are these not getting better despite numerous doctor’s visits and other medical interventions?

You may qualify for the ‘Bestmed Back and neck Preventative Care Programme’; here is how.

Back pain can range from a mild, dull, annoying ache, to persistent, severe, disabling pain. Pain in your back can restrict mobility and interfere with normal functioning and quality of life.

Bestmed’s preventative healthcare programmes empower members to take a proactive approach to managing their health, providing far reaching and long-lasting health benefits for them. The Back and Neck Preventative Care Programme is one such programme.

There are many causes for back and neck pain and the symptoms are often left undiagnosed and untreated. Documentation Based Care (DBC) and Workability are the Bestmed’s health partners when it comes to the Back and Neck Preventative Care Programme. The programme’s goal is to assist members with chronic back and neck pain and to improve the clinical state of the back and neck to prevent surgery.

The programme involves analysis, correction, and maintenance of the correct body posture as well as stabilisation of the spine. All members are entitled to this benefit, provided they meet the entry criteria.

To be considered for the programme, you must visit a DBC Clinic or Workability clinic for an evaluation to determine if you have a suitable clinical profile and if you will benefit from the programme. A motivation letter by a doctor is required for the programme and members can send the application to Bestmed for authorisation.

Which Bestsmed options provide cover under this benefit?

The benefit is available to qualifying members on all the Bestmed options.

How to apply for the programme?

You would need to visit a DBC/Workability facility for an initial assessment. The clinic will determine if you are a suitable candidate or not. The first assessment will be covered by the Scheme if you qualify for the programme. If you do not qualify, the amount of the first assessment will either be payable from available day to day benefits or from your own pocket.

There are also instances where the Scheme could refer a member scheduled for surgery, to visit such a clinic. These referrals are covered by Bestmed.

Please note that a full clinical history, including the latest X-rays and other reports may be required. These may be used by the facility for the assessment. Once the assessment report has been evaluated, a rehabilitation treatment programme may be proposed.

Bestmed will confirm the services that would be reimbursed and for which duration. After obtaining pre-authorisation from the Scheme, an appointment will be made by the service provider for the programme to begin.