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24h Emergency: 082 911 | General Contact: 0860 002 378

Jun 05, 2023

Dear valued Member,

We understand the importance of real-time, face-to-face engagements with our members, which is why we are happy to invite you to our first Tempo activation and to the first member engagement for 2023, in Nelspruit.

We have organised an eventful two days of activities to make provision for Tempo-related activities (wellness-related activities), escalated query resolution or appointments to resolve escalated queries and a member meeting.  You are welcome to take part in all three activities, or only the evening meeting.  The choice is yours.

The events will be attended and facilitated by the Bestmed Executive team and the Tempo Wellness team, who are eager to engage with you again.


This is the perfect time to kickstart your health journey with your medical scheme of choice!

During the Tempo events, a variety of services will be available for beneficiaries 16 and older:

  • Annual health assessment (HA).
  • Meet with Tempo biokineticists or dietitians available for consultation or you can take their business card to schedule an appointment at a later stage.
  • Health-related stalls.
  • HIV testing will be done by a qualified nurse.
  • Sessions to demonstrate the new mobile Tempo journeys available to you via the Bestmed App or the Bestmed Website.
Event details:
 Dates Tuesday, 13 and Wednesday, 14 June 2023
 Venue  Mercure Nelspruit Hotel
Corner N4 and Graniet St
West Acres
Safe parking is provided.
 Time  09:00 – 17:00 (13 June 2023)
09:00 – 12:00 (14 June 2023)

To prevent having to queue to complete your HA or to have a discussion with one of the Tempo providers or Tempo exhibitors, please indicate during which timeslot you will attend the Tempo days by clicking on the button below:


Senior consultants from the Scheme will be available on both days during the same time as the Tempo activities to assist you with escalated queries.

You are welcome to schedule a meeting with them should you have a personal question and do not want to ask it during the member meeting. To ensure that we prepare for your questions, please book your appointment by sending an email to courtesy@bestmed.co.za and provide your membership number and the topic of your query.

This will allow us to assign you to the relevant senior consultant or departmental manager.


We will conclude the day’s activities with a member meeting facilitated by the Bestmed Executive team. The key purpose of the evening’s event is to listen to your feedback about your experience of our service, processes and procedures so that we can address those concerns to improve our service delivery to you.

 Event details:
 Dates  Tuesday, 13 June 2023
 Venue Mercure Nelspruit Hotel
Corner N4 and Graniet St
West Acres
Safe parking is provided.
 Time  17:30
*We will be done with the formalities at approximately 19:30 after which refreshments will be served.

 Kindly confirm your availability by clicking the button below:



If you wish to discuss any of the above-mentioned activities or processes, please feel free to liaise with the Member Engagement Team Leader Gary Magagula or the departmental Manager, Loretha Letchman, on 012 472 6009 or send an email to courtesy@bestmed.co.za.

Personally Yours,
Elmarie Jooste
Executive: Corporate Relations and Wellness

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