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24h Emergency: 084 124 | General Contact: 0860 002 378

May 16, 2023

Dear valued Member,

This a friendly reminder to join us for our upcoming Tempo days and member meetings, taking place in Pretoria. 

Event details:
 Dates Monday, 29 and Tuesday, 30 May 2023
 Venue  Amber Conference Room
Council for Scientific and Industrial Research (CSIR) ICC

Meiring Naudé Road
Brummeria
Pretoria
Safe parking is provided.
 Time  13:00 – 17:30 (29 May 2023)
09:00 – 17:30 (30 May 2023)
 Booking

To prevent having to queue to complete your HA or to have a discussion with one of the Tempo providers or Tempo exhibitors, please indicate during which timeslot you will attend the Tempo days by clicking on the button below:

What activities are arranged for the Tempo Days?

This is the perfect time to kickstart your health journey with your medical scheme of choice!
During the Tempo events, a variety of services will be available for beneficiaries 16 and older:

  • Annual health assessment (HA).
  • Meet with Tempo biokineticists or dietitians available for consultation or you can take their business card to schedule an appointment at a later stage.
  • Health-related stalls.
  • HIV testing will be done by a qualified nurse.
  • Demonstration of the new mobile Tempo journeys available to you via the Bestmed App or the Bestmed Website.
  • Hearing screening done by the Ear Institute.
  • Eye screening will be done by PPN.

 

QUERY RESOLUTION SESSIONS

Senior consultants from the Scheme will be available on both days during the same time as the Tempo activities to assist you with escalated queries.

You are welcome to schedule a meeting with them should you have a personal question and do not want to ask it during the member meeting. To ensure that we prepare for your questions, please book your appointment by sending an email to courtesy@bestmed.co.za and provide your membership number and the topic of your query. This will allow us to assign you to the relevant senior consultant or departmental manager.

MEMBER ENGAGEMENT (MEMBER MEETING)

We will conclude the day’s activities with a member meeting facilitated by the Bestmed Executive team. The key purpose of the evening’s event is to listen to your feedback about your experience of our service, processes and procedures so that we can address those concerns to improve our service delivery to you.

 Event details:
 Dates  Monday, 29 and Tuesday, 30 May 2023
*Both the sessions will be the same, so you need only to attend one of them.
 Venue Amber Conference Room
Council for Scientific and Industrial Research (CSIR) ICC

Meiring Naudé Road
Brummeria
Pretoria
Safe parking is provided.
 Time  18:30
*We will be done with the formalities at approximately 19:30 after which refreshments will be served.
These interactive member meetings are part of our Personally Yours service strategy aimed at learning more from you in terms of how you experience our service delivery and us sharing with you the current performance of the scheme.

EVENT QUERIES

If you wish to discuss any of the above-mentioned activities or processes, please feel free to liaise with the Member Engagement Team Leader Gary Magagula or the departmental Manager, Loretha Letchman, on 012 472 6009 or send an email to courtesy@bestmed.co.za.


Personally Yours,
Elmarie Jooste
Executive: Corporate Relations and Wellness

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