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Jan 24, 2022

Every once in a while, a revolutionary product comes along that changes everything.


Introducing the simplest way to visit your healthcare provider online without leaving the comfort and safety of your own home. uConsult™ is a secure, user-friendly online platform that guides Bestmed members through a hassle-free appointment booking and confidential virtual healthcare consultation experience.

uConsult™ offers the ultimate in convenience to you as a Bestmed member – no more masking up to queue in the waiting room or spending time in traffic. With uConsult™, you can expect safe and streamlined healthcare technology instead.

Furthermore, as a Bestmed member, there are no additional costs involved in making use of this web-based service. The only charge applicable is the healthcare provider’s consultation fee, which may be covered from your relevant Bestmed benefits based on your scheme membership option.

A snapshot of uConsult™

  • App-free accessibility – you can simply connect with your healthcare provider from your browser on any phone, tablet or computer with an internet connection.
  • All-in-one functionality – video chat, screen sharing, electronic prescriptions, specialist referral letters, lab test forms, radiology request forms, multiple provider payment options and more.
  • Total confidentiality – personal information is always kept safe, including encrypted medical documents. This system is fully compliant with the Protection of Personal Information Act.

When can you start using uConsult™? Right now – just follow these five simple steps:

  1. Visit www.u-consult.co.za.
  2. Register as a patient by following the prompts – you will need your ID number, scheme membership details, and an electronic photo of yourself for identification purposes.
  3. Enter your personal details and select your user preferences.
  4. Add your dependants, should you wish to do so – you may opt to have this imported automatically from the information Bestmed has on record.
  5. Search for your preferred healthcare provider to make an appointment.

If your healthcare provider is not yet registered, you are able to invite them to sign up via the platform once registration is complete.

The world around us is changing fast. Let uConsult™ bring you closer to the future of healthcare.

For more information please visit www.u-consult.co.za

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